A customer who only speaks German brings a document to a California notary who only speaks English. To facilitate the notarization, the customer brings a certified, bonded translator. What is the correct protocol for the notary?

Detailed Explanation

Prohibition of interpreters. The handbook explicitly states: 'An interpreter should not be used, as vital information could be lost in the translation. If a notary public is unable to communicate with a customer, the customer should be referred to a notary public who speaks the customer's language.'