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Refund Policy

NotaryExamPrep.com

Last updated: September 2026

We want you to understand the refund terms before you buy. This page explains when and how to request a refund during the 7-day refund period.

1. Digital Product

NotaryExamPrep.com sells digital access to online practice question banks and study tools. Because our content is delivered instantly upon purchase, refund eligibility is subject to the conditions described below.

2. 7-Day Money-Back Guarantee

If you are unsatisfied with your purchase for any reason, you may request a full refund within 7 days of your original purchase date — no questions asked.

✓ Request must be made within 7 calendar days of purchase.

✓ No reason required — if it's not working for you, we'll refund you.

✓ Refunds are returned to your original payment method.

✓ Processing time: 5–10 business days after approval.

To request a refund, email us at contact@NotaryExamPrep.com with the subject line "Refund Request" and include the email address associated with your account.

3. Requests Outside the 7-Day Window

Requests received more than 7 calendar days after the original purchase are not eligible for a refund under this policy, except where applicable law requires otherwise.

4. Contact

All refund requests should be sent to: contact@NotaryExamPrep.com

We respond to all messages within 1 business day (Monday–Friday, excluding U.S. federal holidays).